Samsung makes some pretty amazing smartphones, but none of them are perfect. Actually, no smartphone ever made can be considered perfect! From time to time, they’re dealing with some annoying issues, making users feel frustrated, especially if the issues don’t appear to have any solutions.
For example, let’s say that your Samsung phone keeps restarting, out of nowhere, and you feel like you could easily lose your data or end up with a bricked phone.
But there’s no need to worry since this situation has a fix. Or multiple fixes, that is, depending on the actual cause of your phone’s restarting problem. Sounds good, right? Let’s see what you should do for the poor Samsung…
Step 1: Why is my Samsung phone restarting so often?
After investigating this issue, it looks like there are a few ‘things’ which cause this, most of them occurring after you update your phone to a new software version.No need to worry, though, since there are solutions for all these. Specifically, we’re talking about the following problems:
There is corrupt data in your phone’s memory
This happens when the new operating system has a different firmware, corrupting the files on your device. If you update over the air, it’s less likely to happen, but if you update your phone manually, this issue can occur.
You have incompatible third-party apps on the phone
As they are not compatible with the new operating system, some apps can constantly crash, therefore preventing your phone from booting normally and leading to the device constantly restarting.
Cached data is stored on your phone
This happens when the new firmware is still using cached data from the previous firmware, but it’s not compatible.
You have a hardware problem
This is definitely the worst that could happen, as the issue is caused by a specific hardware component of the device. Again, don’t panic, because there are few things you can try in order to fix it.
Ok, so we know a few reasons why your phone keeps restarting, so now it’s time to see what the solutions for each of these are.
Step 2: How to fix the issues which make your phone constantly restart
As mentioned above, the constant system reboots are caused by a firmware update, which automatically leads to some issues. However, most of them can be resolved by following some easy instructions.
Solution for corrupt data in your phone’s memory
The easiest thing you can do in this case is to reboot the phone in Safe Mode. No matter the model of your phones, these are the steps you need to follow:
- Turn off your phone
- Press and hold the Power key
- After the Samsung logo appears, hold the volume up key. This will bring up the lock screen display
- From this menu, select Safe Mode
As you probably know, Safe Mode disables all third-party apps, relying just on the apps your phone came with out of the box. If you can use your phone in Safe Mode without any problems at all, it’s obvious: it’s an app causing this, so you can proceed to the next solution.
Solution for incompatible third-party apps
These apps will instantly crash when you try opening them and also affect the phone’s system after a reboot, because they were open when you installed the firmware update.
So, as mentioned above, if your phone doesn’t restart anymore in Safe Mode, it means everything was caused by one of the apps running in the background during the update.
Well, I know you’re going to hate this, but, unfortunately, there’s no other solution: you need to reinstall your apps while in Safe Mode. Simple as that.
Solution for cached data stored on your phone
On the other side, if your phone keeps restarting even in Safe Mode, it means that the issue is caused by the cached data that’s stored on your phone. Therefore, you need to somehow wipe the cache partition.
Generally speaking, keeping the cached data clean is an essential step for anybody who wants to have a smoothly-running phone. Still, there are also cases in which the existing cached data is not compatible with the update, leading to corrupted files and, eventually, to automatic restarts.
Nevertheless, there’s a solution for this as well. In order to clean up the cached data on your Samsung device, you need to follow these instructions:
- Turn off your phone, by holding the volume up button, the Home, and the Power buttons at the same time
- When your Samsung vibrates, let go of the Power button, while still pressing the other two
- You should see the Android System Recovery screen. Release all buttons
- Using the volume down button, select “wipe cache partition” and confirm the operation, using the Power button.
- Wait until the process is ready and for your phone to reboot
Solution for hardware problems
If your Samsung phone keeps restarting even after clearing the cache, there’s one last thing you can try. Alas, get ready for a long and detailed solution. But if your phone won’t restart automatically anymore after this, I say it’s worth going through it.
So, as mentioned above, if nothing else worked until now, your phone’s problem is most likely caused by a malfunctioning hardware component. In order to confirm this, you need to factory reset your phone and see if it works properly.
Before doing this, you should be aware of the fact that this will delete everything on your phone, including settings and all the data. It’s highly recommended to perform a full backup of your phone, in order to be able to restore it later.
Now that you’ve backed up everything, is time to factory reset your phone. Please follow these instructions:
- Turn of the phone
- Press the volume up key, the Power button, and the Home button at once
- Wait until your phone vibrates and release the Power button, but keep the other two pressed
- The Android System Recovery screen should appear
- Using the volume down button, select the “wipe data/factory reset” option, then press the Power button to confirm
- This should reveal more options. Using the volume down button, select the “delete all user data” option, then confirm the selection using the Power button
- You should see the following screen. Press the Power button to select “reboot system now”
- Wait until the Factory Reset is completed
Wrap-up
If your Samsung phone keeps restarting automatically, this guide should help you stop this from happening. However, in order to avoid this from the start, it’s highly recommended to stick to updating the firmware just over-the-air, as soon as your carrier starts rolling out. If you don’t have the patience for this, make sure you install a firmware just from safe sources.
Which one of these methods worked for you? Let us know, by dropping a few lines in the comments section below!
Comments are closed.